Verita Neuro Ltd incorporated in Singapore under company number 201311851Z and incorporated in Thailand under number 0100560100221 with its registered offices and trading addresses situated at Verita Neuro Pte. Ltd. 2 Leng Kee Road #04-08 Thye Hong Centre Singapore 159086 and 111 Naradhiwas Rajanagarindra 7 Alley, Khwaeng Thung Maha Mek, Khet Sathon, Krung Thep Maha Nakhon 10120, Bangkok, Thailand (“Verita Neuro” “VN”, “We” and “Our”) are committed to protecting and respecting your privacy.
For the purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Verita Neuro Ltd.
Information we may collect from you.
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our site www epiduralstimulationnow.com/ (our “Site”) or by corresponding with us by phone, e-mail, newsletter or otherwise. This includes information you provide when you register to use our Site, subscribe to our service, attend our events or when you report a problem with our Site. The information you give us may include your name, medical condition, country of residence, address, e-mail address and phone number.
- Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers) and may receive information about you from them.
We will use the information you give to us in the following ways:
-to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
-to provide you with information about services we offer that are similar to those that you have already purchased or enquired about;
-to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
- to notify you about changes to our service;
- to ensure that content from our Site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our Site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information, and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
Verita Neuro won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.
We may share your personal information with any member of our group (if so applicable), which means our subsidiaries, our ultimate holding company and its subsidiaries (again, if so applicable).
We may share your information with selected third parties including:
- Business partners, treatment partners, academic or non-profit researchers and subcontractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our Site.
- We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Verita Neuro Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Categories of Personal Data Collected
Users submitting the contact form provide the following information:
- IP address
- First & last name
- Diagnosis (optional)
- Email Address
- Phone number (optional)
- Country of residence (optional)
- Language (optional)
Users submitting the medical evaluation form provide further medical information (e.g. medical history, allergies etc.) to allow Verita Neuro and its treatment partners to evaluate the case.
We will use your private information to contact you with newsletters, automated emails, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. If user provides a phone number than we may contact the user via phone as well.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Verita Neuro 111 Naradhiwas Rajanagarindra 7 Alley, Khwaeng Thung Maha Mek, Khet Sathon, Krung Thep Maha Nakhon 10120, Bangkok, Thailand.
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. To access the information we hold on you, please contact us at Verita Neuro l 111 Naradhiwas Rajanagarindra 7 Alley, Khwaeng Thung Maha Mek, Khet Sathon, Krung Thep Maha Nakhon 10120, Bangkok, Thailand